The Wednesday Recap

  • By Dallas Diaz
  • 09 Aug, 2017

It’s Not Their Fault, It’s Yours

Our founder Lori Coruccini led us through this week’s Tutor Tuesday session. Last month, she had the opportunity to speak in Chicago at the National Contract Management Association World Congress . One of the most insightful experiences Lori had occurred when her presentation was over, several attendees approached Lori and referred to a single slide:

One simple message hit home and resonated with SO many.

While everyone’s unique behaviors impact the way they work with others, as leaders, it is crucial to be aware of the ways our leadership styles impair achievement.

Have you asked yourself how you contributed to underperformance?

As leaders, we need to look deep within to figure out why someone doesn’t do what is expected. Consider how you demonstrate the following:

1.       Clear expectations

Leading on assumptions will cause a train wreck. Leaders can never let up on leading and guiding – it requires    CONSTANT attention. Think about the behaviors and what they need to be directed. If we assume, we are usually    wrong and the problem comes back to you!    

2.       Team Accountability

           This one can be tough, managing a team doesn’t just include leveraging behaviors, you must take distance    between employees into account. Cross Functional excuses can really play havoc on accountability. Almost every                organization, business or company relies on cross functional groups to accomplish their goals. It is extremely                     vital that we learn to manage up and sideways to accomplish what is needed. Occasionally we forget this                important step. Clarity, concise information and genuine personal investment must be shared from the top            throughout the organization. Alignment is a must!

3.       Awareness of Employees Abilities

       Do not set your people up for failure. Recognize as a leader, the hiring decisions or promotion decisions we    make should put people in roles where they can succeed. If we know this information up front, and their     behaviors are opposite of what the position requires, make the right decision. Hire them for a different role,    align their professional goals and skills with the needs of the team. 

      “I can’t tell you over the past 15 years how many times a CEO, owner, leader, has called 

me and said ‘…. Lori, I should have listened to you – it happened again!’ "

4.       Respect

         Think about the basics of understanding anyone’s behavior, it requires respect. Lead by example and show up     for your employees. Patience and self-awareness can make a huge impact. Spend time allowing your team to     get to know one another to figure out how to get people engaged. Have team dinners, celebrate awards and     accomplishments together, get involved in local community events, give back together. Of course, at Know     your talents, we have Team Impacts that help us to communicate and get along together!

Stay tuned for our next Wednesdays Recap- learn more about leveraging behavior on our blog . Become a Certified PDP Administrator for your organization to be invited to our Tutor Tuesday seminars every week! Also, we’re going social- follow, like, and link with us on Twitter , Facebook , LinkedIn , and Instagram .  If you know of an organization or company that may benefit from a Know Your Talents™ Leadership Impact! Workshop please contact us or call at 480-348-8900!

Know Your Talents - Official Blog

By Dallas Diaz 09 Aug, 2017

Our founder Lori Coruccini led us through this week’s Tutor Tuesday session. Last month, she had the opportunity to speak in Chicago at the National Contract Management Association World Congress . One of the most insightful experiences Lori had occurred when her presentation was over, several attendees approached Lori and referred to a single slide:

By Dallas Diaz 02 Aug, 2017

We’ve got some big updates coming this August! PDPglobal is proud to announce a brand-new experience for its clients! Just to give you a sneak peak of what to expect this upcoming month:

·        Updated Personal Strengths Reports

·        Updated Personal Development Report Package

·        Easier ProScan QuickView for Managers

·        More In-Depth Team Scan Reports

We are also thrilled to announce the ALL NEW Side-by-Side ProScan report. When mutual understanding and appreciation occur between two individuals, a natural phenomenon happens—PDP calls it the power of two! This report is designed to highlight the similarities and differences between two people and to introduce proactive planning concepts and clarifying questions that they can use to help strengthen their relationship.

Using the ProScan Side by Side , each individual will gain an understanding of the other’s basic nature—who they are and what their preferred styles of behavior are. The report concludes with Tips for working well together, identification of key motivators, and thought-provoking questions help individuals clarify how each will most effectively relate to the other. The Side-by-Side report will take an organization’s interpersonal communication process to the next level!

Think of how you can see yourself using this report?

We’re getting social- follow us now on Facebook and watch for the latest updates. Stay tuned for our next Wednesday Recap and learn more about leveraging behavior with our other blog posts . If you know of an organization or company that may benefit from The Know Your Talents™ Leadership Impact! Workshop  or PDP Professional Certification  , please call us at 480-348-8900!

By Dallas Diaz 26 Jul, 2017


Have you ever met someone who you made an instant connection with? Or the opposite, someone who immediately makes you want to run in the other direction? Our natural intuition causes us to unconsciously seek out others who have communication styles like our own. However- we not always have the liberty of “running in the other direction” when we are approached with difficult conversations. Furthermore, what are we to do when our communication style contradicts those of our coworkers, our staff, our bosses, or anyone else we interconnect with daily?

The first step to becoming a more effective communicator lies in our ability to self-reflect. We all have communication styles that we fall back on, but a person who can adapt their own style to accommodate for others’ will lead more successful conversations.

What do you consider your communication style to be?

No matter whose work you study on this topic, you're bound to find that they all describe individuals to one of four distinct communication styles. In PDP, we identify the 4 difference styles as Teller/ Authoritative, Seller, Persuasive, Casual/Careful and Guarded/Cautious Exacting. The graph we are referencing here today refer to the categories as "Thinkers, Directors, Relators, and Socializers."  Look at the graph, and you'll see that the two intersecting scales describe four categories of communication styles.

By Dallas Diaz 19 Jul, 2017

Another Tuesday, another informative webinar led by our Client Success Manager, Melanie Benitez . This week she taught us about how our brains accommodate and adapt to new behaviors! This information comes from an article written by Dr. Athena Staik.  Check out some of the key points below:

By Dallas Diaz 12 Jul, 2017

This Tuesday , our Client Success Manager, Melanie Benitez led our clients through a workshop that challenged us to examine the ways our behaviors impact our work environments. Recognizing and working through our individual behavioral strengths is key to our own success and the influence we have on others. Sometimes strengths are not perceived as such – unfortunately, misinterpretations can lead to interpersonal conflict in a workplace. Thus, knowing how to recognize an asset and leverage our behaviors in the most effective manner is crucial.

​Working from the individual’s strengths, identified by the ProScan Survey, the PDP system identifies motivators and shows how environmental factors affect stress, energy, and satisfaction levels. The PDP survey measures four cornerstone behavioral traits- dominance, extroversion, pace, and conformity. PDP uses the term “High” and “Low” when describing these traits, however neither are inherently positive nor negative, the measurement simple describes the position of the trait relative to the Mid-Line when graphed on the ProScan chart. Each behavior shapes the way we work and how others perceive us.

By Know Your Talents 09 Jan, 2017

I have had some amazing behavioral experiences this week.   As we start our Tutor Tuesday Leadership Series in January, I thought this was a perfect story to share.  

I was recently at a fruit and veggie market close to my home.   It is always really busy. This particular day there were only three registers open and all three lines were long.   As I moved up to the cashier, the store manager   appears and shouts out “where is everyone?”   My cashier says “I think they are on break”.   Manager shouts back, “I was just in the back, no one is back there!”   The Manager then steps over and opens her own register and starts taking customers.

In the meantime, my cashier says “how am I supposed to know where they are? And don’t you just love the tone?”   Myself and the three long lines of customers stood in awe at the interaction.

The observation of the behaviors between these two was eye opening.   You have to wonder, did the Manager have the awareness of her own behavior?   Did she understand how that interaction impacted the team members that were at their registers working? The customers, what did that do to the business?     As Managers, we hold the key to our employees’ success. Understanding behavior, not only of others but of ourselves can truly make a difference.   Do you know your behavioral strengths?   Those of your staff?

Melanie Benitez,   Client Services Manager



By Know Your Talents 29 Dec, 2016

Our sister company  LearnKey  provides self-paced education and training solutions for education, veterans, corporate/government, and personal users. Their Blue Ocean program is a highly specialized employment program for Veterans with a very special benefit, they provide intensive job assistance with all students to support their success in the program. Below is a testimonial from Ed Ohrablo, a Blue Ocean graduate.

I wanted to let you know how LearnKey has helped me succeed.  I was in the Blue Ocean program and I obtained my basic IT Certs A+, Net+ and Security+ while in this program.  I also obtained a couple of MS certifications as well.

 Beth helped me in my job search and throughout the application and interview processes.  She was a huge supporter as the interview process was lengthy and difficult. But it was worth it, I obtained a position as an analyst with a great company.

 My certs opened a door that allowed me to present myself to this organization. I have worked here for  4 months when I received a call to the director’s office.  The company had done a market research review of my position and based on my 3 IT certifications, I was given a huge raise!     The certs were not a main part of the job description but having them has increased my value to this company.

 I had an amazing support crew at LearnKey-Tristan, Jessica, and Seth that guided me through the program, offered tutor assistance, and pushed me when I was down.  It was a great experience and I am grateful for the opportunities it has offered.

Best Wishes to you and the entire LearnKey team.

Edward Ohrablo

Congratulations Ed, we are very proud of you!!

By Know Your Talents 29 Dec, 2016

As I spent the Christmas holiday with family, it was so fun to sit back and observe all of the different behaviors in the room!   At one point, someone asked me “why are you smiling?”   My response, “I just love watching all the different behaviors”, it is what makes up “our team”.   To have the awareness of behavior has changed my life. Seriously, first to begin to really make sense of who I am and then also to have an understanding of others, has opened my eyes in so many ways.

During our Christmas get together, a family friend was giving my husband and I an update on her family.   She shared how her brother has 8 year old twin girls.   As she began to describe them, immediately behaviors came to my mind.   She described one as a quiet, mellow girl, really sweet and the other one as always on the go, very talkative and just wants to have fun.   She continues with the story of how she took them to the to the candy store in the mall.   The outgoing one took off and was just filling up bags of candy all over the place, while the quiet one says, “Aunt Yvonne it is ok if I can get 2 jaw breakers and a bag of jelly beans?”        

Our behaviors are formed with both our genetics and our environment.   I thought this was such a great example of behavior and just really how cool it is to be able to understand and appreciate the differences in each of us.   It is what forms “our team”!

Melanie Benitez, KYT Client Services Manager

By Know Your Talents 28 Oct, 2016

Each Tuesday every PDP Administrator and KYT Workshop attendee is invited to join these informative and educational sessions to continue their learning of behavior.  Topics vary from month to month based on the requests of our administrators.    Examples of topics covered include:

  • Working with Challenged Team
  • Strengthening the Emotional Muscle
  • MAXIMIZING the Motivators Review
  • Coaching with ProScan
  • Combined Traits & How They Work Together
  • Job Modeling 101
  • Understanding Communication & Leadership Styles

If you are a certified administrator or a KYT workshop attendee, please expect to see our weekly invite to these sessions.  If you don’t receive, please contact Melanie Benitez directly at 480-348-8900.

By Know Your Talents 17 Oct, 2016

Arizona Business Leadership Association (AzBL) is an exclusive, by invitation only, organization of senior executives and professionals who come together to learn from each others’ experiences, be enlightened by stimulating programming, honor successful companies which exemplify community leadership and offer educational opportunities to the Arizona business community.   ( www.azbl.org ) Lori Coruccini was honored with serving as President for 2015-2016 and was recognized at AzBL’s first event this year, receiving a stunning Kachina. AzBL’s event hosted Vice President, Dan Quayle, as the speaker.

Lori stated, “I am humbled to have had the experience to lead such an outstanding group of executives this past year, and am so grateful for the mentorship and friendships developed. There is no better organization in Arizona that provides education from some of the top leaders in the world. Even though it created a busy year for me, I tremendously enjoyed the journey.”

Know Your Talents will be a featured as an Executive Partner of AzBL this year.   http://azbl.org/partnership/

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